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Customer Reviews for Lonestar Towing & Recovery

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Here’s what some of our Bastrop, TX customers are saying about us:

My tow guy, Matt, was very friendly, helpful, and professional. He helped make a bad situation easy. Thank you, Lonestar Towing.

Brian K Lonestar Towing & Recovery Customer Review

Called them July 3rd at 3pm from Austin with rock chip “running” across my lower windshield. Kind lady found a window guy who was waiting for me 30 minutes later, fixed the chip in my glass and I am back on the road $90 less than Safelite in South Austin off Starkey! Incredible service. Highly recommend!

Scott Craig Lonestar Towing & Recovery Customer Review

My hub snapped driving back to Houston from Austin and Bert showed up on the scene. He was friendly and polite and knew exactly what to do. He worked quickly and efficiently I believe in the situation we were in. As a customer and someone who has been in the automotive world I couldn't expect him to get done any faster then what he did. If I ever need another tow when I am over in that area I will definitely be asking for BERT!!! Btw I have a 7 inch lifted truck and no damage was done what so ever. Don't ever lose this guy or you will be doing a disservice to your company.. Rob (customer for life if Bert is there)

Robert Horseman Lonestar Towing & Recovery Customer Review

Bobby and his staff have always done exceptional work when we have needed work done. Always goes above and beyond what we expected. Great customer service. I will always goes to them for our body work needed. Wonderful job done on our Jeep. I am super pleased!!!

Sandra Google Review

The staff is very friendly and Amy helped me understand the insurance process. She and Misty kept me up to date on the progress of repairs to my son's jeep. The work was high quality and the vehicle looked great! Although I didn't necessarily choose this location, I am very pleased that the tow truck driver brought our car here! Definitely recommend this place.

Laura Mosqueda Google Review

Outstanding service and professional repair. Work done in less time than anticipated. Friendly, helpful service. Couldn't have been more pleased. Would not hesitate to recommend them to anyone. Great experience.

Ronnie White Google Review

Did good work at a good price.

Virginia Appleman Facebook Review

5 Stars!

Mathew Martin Facebook Review

Excellent service and very secure!

Angela Starrett Google Review

Wonderful service from Lonestar today, specifically their towing side of the house.

Called in regards to an abandoned vehicle I needed towed from one of my properties. They answered within a couple rings, took some basic info, and within 10 minutes I had a tow truck on-site. Operator was courteous, knowledgeable, and worked with me to move the vehicle from a tight spot.

I thought it might cost me a chunk of change to get the vehicle towed but it didn't, took all of about 5-8 minutes to load it up, and one signature. Total process took less than 30 minutes from picking up my phone to the vehicle being gone, and I thought it would take me a few days to get it figured out.

Very impressed!

Patrick Connell Google Review

I received courteous service here.

Daniel Halley Google Review

I recently had my windshield replaced at Lonestar and I would highly recommend them. I was able to make an appointment quickly, and everyone there was very friendly and helpful. They did a great job with my new windshield, and sent me home with written instructions on how to take care of the windshield for the first 24 hours (rolling windows down when parked, up when driving, etc.) which was very helpful.

Avery Thompson Google Review

5 Stars!

Ricardo Aguilar Eagle R Towing Google Review

5 Stars!

chuck fers Google Review

Called on a Tuesday afternoon to inquire about windshield replacement. By Wednesday afternoon my husband's truck was repaired and looking good! Thanks Lonestar! Fast friendly service, great pricing, and the most lovable brindle Boxer pup I've ever met greeted us while we waited. Would recommend and will return if we ever need any other services!

Gracie Davis Facebook Review

Huge shout-out to Lonestar Collision & Towing for their amazing customer service, flawless work, and unbeatable prices. They brought much needed peace to a stressful situation.

Marco Stewart Facebook Review

The quality of the work is unmatched. Guaranteed, all concerns heard and detail above & beyond call. VERY pleased.

Jan Kuchel Facebook Review

5 Stars!

Deanna Montgomery Facebook Review

First they are Gods people and honest ones as well, love their business professionalism and they are always showing kindness to all.

Evangelist Nava Facebook Review

4 Stars!

Rose Garcia-Macias Facebook Review

5 Stars!

Shelley Price Facebook Review

Honest and thorough! I always can rely on their judgement!

Maureen Castro Facebook Review

5 Stars!

Louie Lopez Facebook Review

5 Stars!

Jimmy Williamson Facebook Review

5 Stars!

Arrion Espinoza Facebook Review

4 Stars

Jason Carson Facebook Review

5 Stars!

Teddy Pascocello Facebook Review

5 Stars!

Raul Cruz Facebook Review

5 Stars!

Crystal Colter Facebook Review

5 Stars!

Barb Johnson Facebook Review

4 Stars!

Joan Dickerson Facebook Review

Rescued my family more than once. Honest dependable and willing to go the extra mile.

Misty Owens Lonestar Towing & Recovery Customer Review

Thanks to the Lonestar Family for pulling out 2 of my trucks the other day. When all others said it could not be done you guys made it happen! Truly thankful and I will recommend your family to anyone in a bind.

Scott Hahn Lonestar Towing & Recovery Customer Review

He was very profesional and pleasent. Nice to do business with.

Randall C. Customer Review

He was very courteous.

Josetta E. Customer Review

Nice service I will recommend it

Miguel R. Customer Review

Very pleased with the service! Wes was very courteous and helpful in my time of need ~

Yvonne S. And George A. Customer Review

Wes was polite and prompt!

Neil Customer Review

Bobby provided polite and cordial service at a time when it’s frustrating watching your broke vehicle being hauled off. Thanks for the assist.

Fred H. Customer Review

Was pleasant even after gave wrong directions and billing issue

Angelita H. Customer Review

He was at the upmost polite and did his best to make sure i was satisfied!!!!

Gloria S. Customer Review

Driver was very helpful.

Meet S. Customer Review

Bobby was awesome! Can’t thank him enough for helping at this time. I appreciate all the help and knowledge he gave. Thanks again, Bobby!

Patrick L. Customer Review

Wes was here within 10 minutes. He was friendly and very helpful!

Kylah J. Customer Review

5 Stars!

Josiah Z. Customer Review

Very nice and helpfull.and very good service thanks

Sselvya Customer Review

Driver was professional and well informed on his job. His driving was quick but safe, and was efficient in getting to me well before the estimates time. Would use again.

William A. Customer Review

Very polite, punctual, and a real life-saver!!!

Jill Z. Customer Review

He did really well. Was nice and easy to talk to. Would definitely recommend

Rebecca W. Customer Review

He was very friendly. Loaded the car very quickly. Secured it well. And got it to the shop in less than 10 minutes. Overall he’s a really good driver. The kind you want to keep.

Pat V. Customer Review

Having a vehicle towed isn't the most pleasurable experience. However my tow driver, Wes was awesome. He made an otherwise horrible start of the day to a great morning with kindness and laughs. Who laughs when getting a car towed..well I did with Wes. Its great knowing someone cares. Would definitely recommend Wes to anyone needing a tow.

Stacey A. Customer Review

5 Stars!

Michelle G. Customer Review

Wes was exceptional! Service was outstanding!

Sherry M. Customer Review

The driver arrived very fast and was extremely courteous. He took great care of my vehicle. If all drivers are as good as he is then I will recommend them to anyone.

Sidney G. Customer Review

Amazing service! Top notch!

David H. Customer Review

Prompt and professional, thank you!

Rose A. Customer Review

Great guy!!

JO M. Customer Review

5 Stars!

Patrick T. Customer Review

He was very friendly and speedy so I could get to work. Great Job!

Erica W. Customer Review

Great service!

Nancy A. Customer Review

5 Stars!

Bill C. Customer Review

They were so helpful and nice! Great service and would for sure use them in the future if needed!

Courtney H. Customer Review

Very nice, and helpful

Chad G. Customer Review

We did a great job. He showed up way faster than I thought he would and was polite and professional.

Jazmine J. Customer Review

They were very friendly and quick! I would recommend them to anyone! Thank you lonestar for the assistance!

Hazel R. Customer Review

Excellent job. Smart guy and very professional. Couldn't have done a better job.

Kris W. Customer Review

5 Stars!

Andrew S. Customer Review

5 Stars!

Scott G. Customer Review

Driver was very courteous. Even pointed out a safety issue.thanks

Garza Customer Review

5 Stars!

Sean W. Customer Review

Fast. Courteous. A real professional. Couldn’t be more pleased!

Daniel M. Customer Review

5 Stars!

Anthony V. Customer Review

He was a great guy hope we get him again

Sharon C. Customer Review

5 Stars!

Russell F. Customer Review

Great service! Very safe and efficient !

Robert N. Customer Review

5 Stars!

Carson S. Customer Review

I’m so grateful for the help today! I even new the guy who helped me get my keys! Thank you so much!

Angelina C. Customer Review

5 Stars!

Timmisha O. Customer Review

This was a great service experience! The tow truck arrived much earlier than estimated. The driver was very helpful and the whole thing went off without a hitch. Very pleased!!!

Gary P. Customer Review

Driver kept in close communication and did all work expediently!

Paul W. Customer Review

Very courteous gentleman. Thanks!

Xochitl A. Customer Review

Everything went very smoothly, I highly recommend your services.

John S. Customer Review

Driver was a really cool dude. Perfect service and definitely will recomend service to any one else!

Christopher R. Customer Review

Excellent customer service. Lonestar showed up with the correct tools and within the established time frame. Was able to jumpstart my vehicle when the previous guys couldn’t.

Scott C. Customer Review

I could not have asked for a better experience. Thank you so much for the outstanding service!!!

Elizabeth M. Customer Review

This guy was the best

Sheryl A. Customer Review

My tire was changed so quickly in this stressful situation and I am 100% satisfied with the service I received today!

Patricia C. Customer Review

Thank you for your professionalism and most importantly kindness!

Patricia E. Customer Review

What a quick service!!! I thought I was going to be an hr late to work and I was only 5 mins late. Thank you for your prompt attention and quick service! I also appreciated that when they called to let me know they were on the way the first thing they asked was “Are you in a safe area?” Two Thumbs Up!!!!!

Amy W. Customer Review

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